Engage with your customers!
The Customer Experience Brunch is back for its 3rd edition. This time, back to normal and in person!
Consumers are increasingly demanding and digital, so the event will focus on the importance of brands ensuring an efficient journey through every channel.
We got you covered from DXPs, CRM, chatbots, e-signatures, and much more... Learn how to convert and engage effortlessly with customers.
This year we also bring the topic of Cybersecurity. The successive cyber attacks brought the question: "Is our customer's data really protected?"
Join us, and let's learn from each other experiences!
Save your seat today!
Consumers are increasingly demanding and digital, so the event will focus on the importance of brands ensuring an efficient journey through every channel.
We got you covered from DXPs, CRM, chatbots, e-signatures, and much more... Learn how to convert and engage effortlessly with customers.
This year we also bring the topic of Cybersecurity. The successive cyber attacks brought the question: "Is our customer's data really protected?"
Join us, and let's learn from each other experiences!
Save your seat today!
Save your seat!
May 17 | 9:30 GMT+1 | Altis Belém Hotel - Lisbon
Key values
Success stories
Hear first-person testimonials and experiences from our clients
Omnichannel Strategy
The steps for successful communication in every channel.
Data Security
Learn how to ensure a secure environment for your customers' data
Agenda
09:30 | Check-in & Brunch
10:00 | Welcome
Speaker: Ricardo Rocha (Noesis) & Rodolfo Pereira (Noesis)
10:05 | Roundtable: Personalized Service: How Companies can tailor their strategies to create loyal customers
Moderator: Sérgio Fernandes (Noesis) Speakers: Alexandre Lourenço (Ageas); Hugo Ferreira (Oney Bank)
10:35 | Coffee Break
10:45 | Keynote: The Importance of OmniChannel
Speaker: Rodolfo Pereira (Noesis)
11:10 | Roundtable: Building Security into the customer experience Journey
Moderador: Bruno Horta Soares (IDC ) Speakers: José Gomes (Noesis); Manuel Dias (Microsoft Portugal)
11:45 | Closing & Networking
12:00 | Demo Stations
Talk with experts and get to know Customer Experience's State-of-the-art technologies.
Speakers
Alexandre Lourenço
Business Partnerships Consultant
Ageas
Hugo Ferreira
Strategic Marketing Specialist
Oney Bank
Bruno Horta Soares
Leading Executive Advisor
IDC
Manuel Dias
National Technology Officer
Microsoft Portugal
Rodolfo Pereira
Enterprise Solutions Director
Noesis
Pedro Caria
Sales Director
Noesis
José Gomes
IT Operations, Cloud & Security Director
Noesis
Ricardo Rocha
Marketing & Communication Director
Noesis
Sérgio Fernandes
Senior Account Manager
Noesis
Organized by
Partners
