Customer experience on Healthcare
Technological advances, new regulations and government incentives are pressuring Healthcare to accelerate the digitization of processes, health records and communication channels with customers and stakeholders.
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Case Study: Noesis creates a custom application for Hovione
The creation of a new application to support the existing GPS system allowed Noesis to maximise the adoption rate by Hovione’s users. The solution, based on OutSystems, covers the whole cycle of assessment - from aims to acknowledgements - and promotes continuous improvement and communication channels.
Case Study: Noesis implements a tool for Fidelidade's test management
In order to optimise the processes of software certification and the management of acceptance tests, Fidelidade counted on Noesis’ team of Quality Management in the implementation of Testlink+Mantis.
Case Study: Noesis improves the APS portal performance and usability
Noesis's intervention in the Portuguese Insurance Company's portal took place at two levels: the execution of an audit and the implementation of a set of improvements considered to be priorities. The selected areas covered all the functional sections of the portal, allowing APS to provide a service of excellence to all its stakeholders.