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Customer Service with Dynamics 365


Discover with Abel Espirito Santo, our Enterprise Solutions Manager, some Microsoft Dynamics 365 features that can help you improve your Customer Service strategy! In this session, we navigate on Dynamics' 365 platform and show you its potentialities on centralizing information, automation of processes, and improvement Customer Relationship Management.

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Key Learnings: Dynamics 365 CRM resources | 360-Degree customer view | Dashboarding and analytics features

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