Maximize Performance by Rethinking Your IT Service Desk
Simplify your IT business processes with Noesis single point of contact, end-to-end integrated Service Desk solution to guarantee first line issue diagnosis.
Noesis Service Desk solution provided the IT teams of a leading portuguese industrial conglomerate with the ability to optimize service delivery, improve issue resolution time and reduce backlog for incidentes and requests, reverting the negative perception users had about traditional Service Desk platforms.
The operating model has been aligned and signed off across all the entities along with a detailed plan adjusted with the client, enabling a 3-month transition phase without business impact.
Case Study: Noesis implements a BI solution for Autoeuropa
Using Qlikview technology, Noesis implemented a set of resources at Volkswagen Autoeuropa that enables the development of innovative processes. The implemented solution is very versatile and enables expansion to other needs, creating conditions so that the control team is able to carry out its analyses more effectively and efficiently.
This revolutionary self-service “data visualization" and "discovery” analytical tool, enables you to analyse and correlate business data from different systems and sources and transform it into powerful insights.
Data Analytics & AI
We help organizations make more intelligent decisions. We believe a management and data analysis culture empowers organisations by providing the necessary knowledge about their business and their customers in order to respond to very complex challenges.