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EDP: An OutSystems based platform to revolutionize everyday services



Energy & Utilities

Solution Title

easy4u is an internal ticketing system covering over 88 thousand of EDP's internal customers - including current and former employees and suppliers - to manage service requests, information requests, complaints and operations, based on the OutSystems low-code platform.

Business Unit

Low-Code Solutions


4 developers; 5 months of development; 88 000 users; 4500 daily orders

Noesis Low-Code Solutions business unit developed a solution based on the OutSystems low-code platform that is revolutionizing the EDP's facility management tool.

easy4U centralizes request services, increasing efficiency and access to information and improving internal communication. This platform allows real-time updates and the integration with other applications, including EDP Approve, also developed by Noesis using OutSystems to simplify the process of approving/rejecting internal requests on web and mobile.

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