Process Intelligence at Work: From Visibility to Action in Order-to-Cash

Using Process Mining as a Service (PMaaS), we delivered end-to-end transparency, automation, and measurable business value — with no licensing burden.

How do you solve what you can’t see?

A fragmented Order-to-Cash process, spread across Salesforce and JD Edwards, left Medinfar with delays, inefficiencies, and unanswered questions. Noesis responded with a Process Mining as a Service (PMaaS) solution — powered by Celonis — delivering a digital twin of the full O2C process.

We enabled full visibility across systems, identifying and eliminating redundant order blocks, proposing automated mechanisms, and building actionable dashboards. Results?

✔️ 400+ hours of manual labor exposed
✔️ 90% of blocked orders had zero impact
✔️ 70% of late payments linked to inflexible options
✔️ New proactive flows directly reduced T2C friction

All with zero licensing commitment, fast implementation, and tangible operational gains.

It’s not just process mining. It’s process clarity, strategy, and execution.

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Process Intelligence at Work: From Visibility to Action in Order-to-Cash

Using Process Mining as a Service (PMaaS), we delivered end-to-end transparency, automation, and measurable business value — with no licensing burden.

Company

Offices

Process Intelligence at Work: From Visibility to Action in Order-to-Cash

Using Process Mining as a Service (PMaaS), we delivered end-to-end transparency, automation, and measurable business value — with no licensing burden.

Delivery Unit

Sector

Solution