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The Importance of OmniChannel


Roundtable

Customer Experience Brunch
The Importance of OmniChannel

Speaker: Rodolfo Pereira (Noesis)
 
The omnichannel approach to customer experience has become an essential investment among companies focused on maintaining a strong brand reputation.
 
Done successfully, an effective omnichannel platform will deliver a resolution-centered, personalized experience to every customer – no matter how they connect with an organization.  
 
(Session in Portuguese)
 
 
 

Watch the demos (in Portuguese)


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