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The Importance of OmniChannel


Customer Experience Brunch
The Importance of OmniChannel

Speaker: Rodolfo Pereira (Noesis)
The omnichannel approach to customer experience has become an essential investment among companies focused on maintaining a strong brand reputation.
Done successfully, an effective omnichannel platform will deliver a resolution-centered, personalized experience to every customer – no matter how they connect with an organization.  
(Session in Portuguese)

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