A Phone Triage Service to Revolutionize Health Procedures
USE CASE
Sector
Healthcare
Technology
OutSystems
Business Unit
Low-Code Solutions
Fact
4k Users; Service Available 24/7; Built-in Location Intelligence (Azure Maps); 11 Months Development Time
Low-Code for Higher Life-Value
Noesis developed a Phone Triage Service, for one of the largest health groups operating in Portugal.
The service, directed for adults, performed by nurses and available 24 hours a day, refers patients to the most appropriate channel timely, according to their clinical situation.
This solution helped our clients to get the best option for their problem, with non-physical triage, providing a powerful digital experience for its patients.
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